Operations and Project Manager

We are looking for an Operations and Project Manager to lead and coordinate end-to-end logistics activities. The role involves planning and executing projects, managing resources and timelines, optimizing processes, and ensuring smooth movement, storage, and delivery of goods. Candidates should have strong experience in logistics and project management, excellent coordination and communication skills, and the ability to drive operational performance while ensuring compliance and customer satisfaction.

CLOSING DATE: 2ND JANUARY 2026

PURPOSE Operations and Project Manager

The Operations & Project Manager oversees the full lifecycle of logistics projects—planning, coordinating, and monitoring activities to ensure timely, efficient, and compliant delivery of services. The role drives operational performance, manages budgets and resources, ensures alignment with customer requirements and internal procedures, and leads the operations team to achieve productivity, process improvement, and continuous service excellence.

KEY RESPONSIBILITIES

• Project Planning and Management: Developing comprehensive project plans, defining objectives, timelines, and resource allocation.
• Coordination and Communication: Collaborating with internal teams, suppliers, and other stakeholders to ensure smooth project execution.
• Risk Management: Identifying potential risks and developing mitigation strategies.
• Budget Management: Managing project budgets and ensuring cost-effectiveness. Ensure the realization of budgetary performance by setting and monitoring clear objectives
• Resource Allocation: Coordinating the allocation of resources, including personnel, equipment, and materials.
• Performance Monitoring: Tracking project progress, identifying deviations, and implementing corrective actions.
• Process Improvement: Analyzing logistics processes and identifying opportunities for optimization and efficiency gains.
• Maintain a cordial relationship with transportation personnel in order to ensure deliveries are carried out efficiently.
• Responsible for all transportation needs: Directs every transport activity, thereby monitoring its costs.
• Monitor subcontractor/supplier performance and suggest improvement steps.
• Communicates with carriers by checking flight/shipping schedule details and rates; place bookings (back-to-back shipment)
• Communicate with overseas partners by sending/receiving alerts, order acceptance, obtaining rates, and giving the go-ahead for shipment collection.
• Create internal operations-related reports i.e. performance, file profitability, financial or management reports.
• Supervise the preparation of customs documents, and customs clearance documents or hand them over to the vendor, do customs clearance, and arrange a physical inspection. Operations and Project Manager
• Drives implementation of Operations strategy in the company.
• Sets, communicates, and follows KPIs to ensure constant improvement of Operations.
• Ensures realization of budgetary performance by setting and monitoring clear objectives.
• Implement ground operations cost control initiatives e.g. by controlling storage & demurrage costs.
• Ensure optimization of COS (costs of sale) to increase GP.
• Ensure shipping, insurance, and letter of credit documents, match booking to warehouse on-hand receipts are prepared on time.
• Ensure shipments in transit: Departure/Arrival checks, check for POD are monitored
• Ensure respect for clearance/delivery lead times sold to customers.
• Handle operational irregularities i.e. departure delayed, shipment re-booked, damaged goods, etc.
• Supervise post-shipment activities by closing files, archiving, preparing/executing customer billing, issuing invoice corrections, billing related credit checks.

ESSENTIAL SKILLS AND QUALIFICATIONS Operations and Project Manager

• Education and Experience: A bachelor’s degree in logistics, supply chain management, or a related field is typically required, along with relevant experience in project management and logistics.
• Knowledge of logistics principles and practices: Understanding of supply chain management, transportation, warehousing, and inventory management.
• Proficiency in project management software and tools: Familiarity with project management methodologies and tools.
• Leadership and team management skills: Ability to motivate and guide teams to achieve project goals.
• Problem-solving and analytical skills: Ability to identify and resolve issues efficiently and effectively.
• Strong organizational and planning skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Excellent communication and interpersonal skills: Ability to communicate effectively with diverse teams and stakeholders.