ACCOUNT MANAGER – AR

We are seeking a dedicated and skilled Account Manager-AR to ensure seamless end-to-end project execution, from opportunity identification to transaction completion.

CLOSING DATE: 11 April, 2025

PURPOSE ACCOUNT MANAGER – AR

The Account Manager-AR will play a critical role in driving customer success and business growth by deeply understanding customer strategies, pain points, and operational needs. They will be responsible for building and maintaining strong, trust-based relationships with key stakeholders to influence decision-making and provide tailored solutions that align with both customer and company objectives.

KEY RESPONSIBILITIES

• Deeply understand the pain points of the customers’ strategies, business and network. Identify, influence and resolve customers’ real and implicit requirements, and provide solutions to help customers achieve business success.
• Plan, build, maintain, and improve organizational / Key / extensive customer relationship.
• Manage customer expectations and improve customer satisfaction.
• Establish mutual trust and achieve win-win partnerships to support the achievement of the organization’s current, and long-term goals.
• As the PD/Core member of the project team, nurture the market, seize the opportunities, and achieve project objectives through effective operations.
• Be responsible for E2E transactions and operations management of projects / programs/ Bus, manage transaction quality, and effectively achieve business objectives.

REQUIRED SKILLS AND QUALIFICATIONS

• Business driver of business values (solving business issues)
• Environment developer of business environment and ecosystem (Realizing business monetization)
• Strategy designer and executor of account strategies (aligning with customer strategies)
• Team builder of a high-performance team (Creating a sale culture) ACCOUNT MANAGER – AR
• Project owner of winning key projects and profitable growth (Continuous and profitable growth)
• Relationship primary owner of customer relationship development and management (Enhancing customer relationship)
• Operation owner of operational excellence (Healthy and compliant operations)
• Minimum 5 years continuous working experience in ICT field, with good Technical background
• Fluent in both English and French
• Excellent communication and interpersonal skills
• At least Bachelor degree in ICT/Marketing/Sales

Please note: To be eligible for this position, candidates must be nationals of Cameroon, Chad, Equatorial Guinea, or Gabon. This requirement is essential to support business objectives within the region and ensure a strong understanding of local market dynamics. ACCOUNT MANAGER – AR